Intimate Call Manager is a call center system software for a customer service platform that helps businesses handle incoming calls in an efficient manner.

The best call center system provides queues for routing calls and reports for managers to track agent performance in real time. With the right data, managers can estimate caller demand, staff appropriately and improve phone response times to ultimately create a better customer experience. 

Intimate Call Manager provides a comprehensive call center functions and is a call center middleware, which integrates MyPBX capabilities through the Web Application platforms such as Firefox or Google Chrome allows customer service into the line on a computer screen view messages, screen-based call management provides a user-friendly interactive interface.

With the ability to accommodate Call Center and incoming call distribution requirements, inbound or outbound call and the relevant information in the IVR system, recording system, shared between Call Manager and PBX. The telephone system and the computer system information and business information data sharing and analysis.