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UCM6300 Series IP PBX

The UCM6300 series allows businesses to build powerful and scalable unified communication and collaboration solutions.

What is the UCM6300 Ecosystem?

The UCM6300 ecosystem pairs together the customization and control of an on premise IP PBX with the remote-access of a cloud solution to provide an easy-to-manage hybrid communication platform for businesses of all sizes. Together, the UCM6300 series, UCM6300 Audio Series, UCM RemoteConnect and Wave provides any organization with a powerful, easy-to-manage and flexible communication and collaboration solution

This solution bundle elevates the UCM6300 Series & UCM6300 Audio Series IP PBXs to easily and securely reach outside of the on-site network to support remote workers. When utilizing UCM RemoteConnect, a cloud-based service through the Grandstream Device Management System, the ecosystem provides a companion cloud service for the UCM6300 series that provides always-on, automatic NAT firewall traversal to ensure secure connections by remote users.

UCM Series IP PBX features

Voicemail

Voicemail is one of the most known and used feature of a Telephone system. Grandstream Voicemail allows callers to leave a voice message in the absence of the user which can be played back at a later .When a call reaches a users voicemail, the caller is prompted to leave a message after a pre-recorded (or automated) message.

Conference Rooms

The conference room feature of your Grandstream IP PBX works to create a meeting room for users (both internally and externally) . Users can call in and talk to one another. Conference rooms can be moderated by an admin user, and as well it can be password protected to prevent unwanted callers from accessing it. The conference room can be accessed by users internally by dialing the conference room access number.

Auto-Attendant/IVR

An Interactive Voice Response(IVR)/Auto-attendant feature in Grandstream is one of the most desirable features for a business PBX. An IVR plays an automated message to all incoming callers. This message plays to the caller, specifies the options which are available to them, and subsequently prompts them to make their selection based on the nature of the call.

Call Recording

This Grandstream PBX feature allows calls to a particular extension to be forwarded to another extension or another number. Once call forwarding is activated, all calls to that user redirected to the assigned destination immediately. Calls can be forwarded to another extension, phone number (such as a Mobile phone), an IVR, and more.

Call Transfer

This Grandstream Telephone feature allows users to transfer calls from their phone to another phone.Example : Receptionist transfer the calls to colleagues. Calls can be transferred to another user, voicemail, an external number, and external destinations.

Call Parking

Call parking function enables a call to be placed in a call parking lot with an assigned number. This parked call can be retrieved up by any user with any phone. The caller who is placed in the call parking lot will have on-hold music played to them while they are awaiting for a pick-up.

Call Reporting

Grandstream PBX gives you the ability to view all phone calls in web browser.PBX allows you to filter by date, extension, user, duration, and more. Totals are calculated based on the filter settings.This is useful for businesses who need to keep tabs on phone calls and certain individuals/extensions who cannot be directly observed or monitored constantly.

Voicemail to Email

The voicemail to email Grandstream IP PBX feature sends a copy of a user’s voicemail message to their specified email address. This feature allows users to listen to their voicemail messages via email or smart-phone device without having to physically use their desk-phone while they are away.

Caller ID

Caller ID is a standard Grandstream PBX feature which enables incoming calls to be identified by calling number. In a caller ID enabled system incoming caller’s ID is displayed on the users phone screen.

Music On Hold

Music on hold in Grandstream Telephone System is a feature which plays music to callers when they are placed on hold or are currently in a call queue. You can play Music or Company advertisement as music on hold.

Office Hours

Office Hours feature in Grandstream PBX makes it possible to route a call based on the time, day of the week, or month. This feature is help full for diverting calls to a separate after office hour message or different destination after business hours, during weekends, holidays, etc.

Ring Groups

Grandstream PBX is capable of grouping together many extensions into a single extension number. If there are sales agents with extensions 120, 121, 122, and 123, then it is possible to assign a ‘Sales’ ring group and the incoming call will ring all of the phones simultaneously.

Do Not Disturb

The do not disturb feature in Grandstream allows users to set a condition on their handset phones which would automatically reject a call. This feature is useful when a user is occupied with an important task and cannot afford to take a call (e.g. important meeting, important task, eating lunch, etc…).

Grandstream UCM6304 IP PBX

Description

The Grandstream UCM6304 allows businesses to build powerful and scalable unified communication and collaboration solutions. This series of IP PBXs provide a platform that unifies all business communication on one centralised network, including voice, video calling, video conferencing, video surveillance, web meetings, data, analytics, mobility, facility access, intercoms and more. The UCM6300 series supports up to 3000 users and includes a built-in web meetings and video conferencing solution that allows employees to connect from the desktop, mobile, GVC series devices and IP phones. It can be paired with the UCM6300 ecosystem to offer a hybrid platform that combines the control of an on-premise IP PBX with the remote access of a cloud solution.

The UCM6300 ecosystem consists of the Wave app for web and mobile, which provides a hub for collaborting remotely, and UCM RemoteConnect, a cloud NAT traversal service for ensuring secure remote connections. The UCM6300 series also offers cloud setup and management through GDMS and an API for integration with third-party platforms. By offering a high-end unified communications and collaboration solution packed with a suite of mobility, security, meeting and collaboration tools, the UCM6300 series provides a powerful platform for any organisation.

Features

Supports up to 2000 users and up to 300 concurrent calls

Zero configuration provisioning of Grandstream SIP endpoints

Built-in conferencing & meetings platform; supports desktop, Wave app, and SIP endpoints

Wave for Android, iOS, Chrome and Firefox browsers allows communication with all UCM6300 users & solutions

API available for third-party integrations, including CRM and PMS platforms

Advanced security protection with secure boot, unique certificate and random default password to protect calls and accounts

Three Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router

Automated NAT firewall traversal service facilitates secure remote connections

Supports Full-Band Opus voice codec and H.264/H.263/ H.263+/H.265/VP8 video codec, jitter resilience up to 50% packet loss

Compatible with GDMS for cloud setup, management and monitoring

Based on Asterisk* version 16 open source telephony operating system